Online Access

Online access allows you to book routine appointments, change personal details, order repeat prescriptions and access summary medical information (medications, allergies and adverse reactions) over the internet.  You may also request access to detailed information on your medical record, i.e. information held in coded form.

You can only use the access for yourself i.e. we cannot issue joint access details for more than one member of a family.  Unfortunately this is not available for patients under the age of 16.

You must register in person at the surgery to obtain a username and password to use the service.  Photographic ID is required (e.g. passport, driver’s licence).  It is your responsibility to keep your username and password safe.

The secure online appointment booking system enables you to book an appointment with a doctor.  It is very easy to use and allows you access when the telephone lines are closed.  You may also cancel appointments you have booked.  At present this is only available for GP appointments.

Requesting repeat prescriptions is another useful feature that can be done online.  Please allow 2 working days before collection.  Prescriptions can be sent to the local chemist of your choice at your request.

You may also view summary information on your medical records relating to your medication, allergies and adverse reactions.

For further information about online access click here